Privacy Policy

1 Introduction

This Privacy Policy (hereinafter "Policy") describes how czs777 (referred to as "czs777", "we", "us" or "our") collects, uses, stores, discloses and protects personal data in connection with the online gambling platform available at czs777.cam (the "Platform").

czs777 serves English-speaking users including those located in Pakistan, providing informational and entertainment content covering sports betting, live casino, cricket wagering, PSL markets, slots and related gambling categories. In delivering these services, we process personal data as described in this Policy.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

This Policy should be read alongside the Terms & Conditions and Responsible Gambling Policy, both of which form part of the overall agreement governing your use of czs777.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably identify a living individual, directly or in combination with other data — including name, email address, device identifiers and IP address.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, adaptation, retrieval, consultation and deletion.
• "Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, czs777 and/or the Operator.
• "Processor" means any third party that processes Personal Data on behalf of the Controller.
• "User" / "you" means any individual who accesses, registers on or uses the Platform.
• "Account" means the registered user profile created to access Platform services.
• "Cookies" means small data files stored on your device by the Platform to enable functionality and track usage patterns.
• "KYC" means Know Your Customer — the identity and address verification process applied during account registration or prior to processing withdrawals.
• "Platform" means the website and associated services available at czs777.cam.

3 Data We Collect

czs777 collects Personal Data through several channels, including direct submission by users, automated technical collection, and third-party sources. The categories of data we collect include the following:

3.1 Registration & Account Data

When you create an Account, we collect information you provide directly:

• Full legal name;
• Date of birth (for age verification purposes);
• Residential address (including city — whether Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere);
• Email address;
• Username and encrypted password credentials;
• Contact telephone number (where required by the Operator).

3.2 KYC & Identity Verification Data

To comply with anti-money laundering obligations and Operator KYC requirements, we may collect:

• Copies of government-issued identity documents (e.g., Pakistani CNIC, passport);
• Proof of address documentation;
• Proof of payment method ownership;
• Selfie or liveness check imagery where required by the verification process.

3.3 Financial & Transaction Data

When you make deposits or withdrawal requests, we collect transaction-related data including:

• Deposit amounts (denominated in PKR);
• Withdrawal request details and amounts;
• Payment method references (e.g., mobile wallet identifiers associated with Easypaisa, JazzCash or Raast, or bank account references for HBL, UBL, Meezan Bank, Bank Alfalah or other providers) — collected for transaction processing purposes only, not to imply endorsement by those providers;
• Transaction history and timestamps.

3.4 Usage & Technical Data

We automatically collect certain technical data when you use the Platform:

• IP address and approximate geolocation;
• Device type, operating system and browser version;
• Session duration and page navigation paths;
• Referring URL and search terms;
• Error logs and performance diagnostics.

3.5 Gambling Activity Data

To operate the Platform and meet responsible gambling obligations, we record:

• Wagering history, bet types and staking amounts;
• Game session data including durations;
• Responsible gambling tool settings (e.g., deposit limits, session limits, self-exclusion status);
• Bonus and promotional participation records.

3.6 Communications Data

When you contact our support team via Live Chat, Help Center or email, we retain records of those communications for quality assurance, complaint resolution and regulatory compliance purposes.

4 How We Use Your Data

We process your Personal Data for the following specific purposes:

5 Legal Basis for Processing

Where data protection legislation applicable to our operations requires a lawful basis for processing Personal Data, we rely on the following:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions — including Account management, payment processing and service delivery.
• Legal obligation: Processing necessary to comply with applicable legal requirements, including KYC, anti-money laundering obligations and responsible gambling regulations imposed by the Operator's licensing jurisdiction.
• Legitimate interests: Processing for fraud prevention, platform security, analytics and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes — including marketing communications — where you have provided freely given, specific and informed consent that you may withdraw at any time.

6 Data Sharing & Disclosure

czs777 does not sell your Personal Data. We may share your data with the following categories of recipients only as necessary for the purposes described in this Policy:

6.1 The Operator

Your data is shared with the Operator responsible for delivering the underlying gambling services, for the purposes of Account management, payment processing, KYC verification and responsible gambling compliance.

6.2 Service Providers & Processors

We engage carefully selected third-party service providers who process data on our behalf under contractual obligations equivalent to those in this Policy. These include:

• Identity verification and KYC service providers;
• Payment processing infrastructure providers;
• Cloud hosting and IT infrastructure providers;
• Analytics and platform performance providers (using anonymised or aggregated data where possible);
• Customer support platform providers.

6.3 Regulatory & Law Enforcement Authorities

We may disclose Personal Data to regulatory bodies, law enforcement agencies or judicial authorities where we are required to do so by applicable law, court order or regulatory direction. Such disclosures will be limited to what is strictly necessary and legally required.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of our business, Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any material change to the Controller of your data.

7 Data Retention

We retain Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

In general:

• Active Account data is retained for the duration of your Account and for a period thereafter as required by the Operator's licensing obligations (typically five to seven years following Account closure, to meet anti-money laundering record-keeping requirements).
• KYC and identity documentation is retained in line with applicable anti-money laundering legislation, which may require retention for up to five years following the end of the business relationship.
• Transaction records are retained for a minimum of five years to satisfy financial regulatory obligations.
• Communication records are retained for a period sufficient to resolve any disputes and comply with applicable complaint-handling requirements.
• Analytics and usage data (where not anonymised) is retained for a shorter operational period as determined by our legitimate interests in platform improvement.

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our internal data management procedures.

8 Security Measures

czs777 implements appropriate technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of passwords and sensitive Account credentials;
• Two-factor authentication (2FA) options for Account access;
• Strict access controls limiting data access to authorised personnel only;
• Regular security assessments and vulnerability monitoring;
• Incident response procedures for data breaches, including notification obligations.

Whilst we take data security seriously, no method of electronic transmission or storage is completely secure. czs777 cannot guarantee the absolute security of your data and encourages you to take reasonable precautions when using the Platform on shared devices or public networks.

9 Cookies & Tracking Technologies

czs777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse usage patterns.

9.1 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function — including session management, login state and security token storage. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, PKR display preferences and responsible gambling tool configurations.
• Analytics cookies: Used to collect aggregated information about how users navigate the Platform — pages visited, session duration, device type and error events — to help us improve the user experience.
• Marketing cookies (where consented): Used to deliver relevant promotional content and measure campaign effectiveness. These are only deployed with your prior consent.

9.2 Managing Cookies

You may control cookie settings through your browser's privacy and security settings. Most browsers allow you to block or delete cookies, though disabling strictly necessary cookies will impair your ability to use core Platform features. You may also withdraw consent for non-essential cookies at any time by adjusting your preferences through the Platform's cookie management interface (where available).

10 Your Rights

Subject to applicable data protection law and any legal obligations that may limit or override individual rights, you have the following rights in relation to your Personal Data:

• Right of access: You may request a copy of the Personal Data we hold about you.
• Right to rectification: You may request correction of any inaccurate or incomplete Personal Data.
• Right to erasure: You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations (e.g., KYC and transaction records).
• Right to restrict processing: You may request that we limit processing of your data in certain circumstances, for example where you contest its accuracy.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request a structured, machine-readable copy of your data.
• Right to object: You may object to processing based on legitimate interests, including direct marketing, at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us via Live Chat, the Help Center, or the email address set out in Section 15. We will respond to all verified requests within a reasonable timeframe and in any event within the period required by applicable law. We may need to verify your identity before processing certain requests.

11 Children & Minors

The Platform is strictly intended for adults aged 18 and above — or such higher minimum age as required by the Operator's licensing jurisdiction. czs777 does not knowingly collect Personal Data from individuals below the applicable minimum age.

If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on the Platform, please contact us immediately via the channels set out in Section 15.

Please note that attaining the age of 18 does not, by itself, render online gambling lawful in Pakistan or any other jurisdiction. Users are independently responsible for confirming the legality of gambling in their location.

12 International Data Transfers

The Operator and certain service providers engaged by czs777 may be located in jurisdictions outside Pakistan. As a consequence, your Personal Data may be transferred to, stored in, or processed in countries other than your country of residence. Such countries may have data protection frameworks that differ from those applicable in your jurisdiction.

Where Personal Data is transferred internationally, czs777 takes reasonable steps to ensure that appropriate safeguards are in place — including contractual data protection obligations on service providers — to protect your data in accordance with the standards described in this Policy.

13 Third-Party Services

The Platform may reference or integrate with third-party services, including payment infrastructure, identity verification systems, analytics tools and game providers. Each third-party service operates under its own privacy policy, which governs how that party handles any data it independently collects or receives.

czs777 is not responsible for the privacy practices of third-party services and encourages you to review the applicable privacy policies of any third-party providers whose services you use in connection with the Platform. This includes payment infrastructure providers referenced as familiar local context — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — whose independent data handling practices are governed solely by their own policies and are not within czs777's control.

14 Policy Updates

czs777 reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered Users through in-platform notification or by email to the address registered with your Account, and by updating the "Last updated" date at the top of this document.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

15 Contact Us

For any questions, concerns, data subject access requests or privacy-related complaints, please contact czs777 using the following channels:

• Live Chat: Available 24/7 via the Platform's Live Chat facility.
• Help Center: Self-service resource accessible at any time through the Platform.
• Email (general enquiries): [email protected] — plain text only; do not send sensitive personal or financial data via unencrypted email.

We aim to acknowledge all privacy-related requests promptly and to resolve them within the timeframe required by applicable law. Where a complaint is not resolved to your satisfaction, you may have the right to refer the matter to the relevant data protection supervisory authority in your jurisdiction.